Additional Information
Payment Terms
Payment is due at the start of each service engagement. We accept bank transfer, debit card, and credit card payments. For multi-stage processes like appeals, fees may be structured across milestones.
Service Boundaries
Our role is to provide guidance and application support within the welfare benefits system. We do not offer financial advice regulated by the FCA, and we cannot guarantee specific outcomes as decisions rest with assessment agencies. Where matters extend beyond our expertise, we will recommend appropriate professionals.
Confidentiality
All information you share with us is treated with strict confidentiality. Details of your situation are used solely for the purpose of assisting with your benefit applications and are never shared without your explicit consent.